'Delivering More' outlines a human-centred process to co-design improved health facilities that enable safe and respectful maternal- newborn care in traditionally underserved populations.
With support from the Bill & Melinda Gates Foundation and the Elsa & Peter Soderberg Charitable Foundation, the project was led by the Institute for Healthcare Improvement (IHI), a leading innovator in health and health care improvement worldwide. IHI partnered with MASS Design Group, a nonprofit design, research, and engineering firm with extensive experience designing and implementing impact-driven health care infrastructure across the globe.
Building upon IHI's existing health system improvement efforts in Ethiopia and Bangladesh, we worked together to engage stakeholders, assess existing facilities, and recommend improved designs for selected facilities in both countries. In parallel, we distilled our process and learnings into a human-centred design toolkit for improving maternal-newborn care spaces, which can be adapted and replicated anywhere in the world.
The Project Film
'Delivering More' demonstrates why well-designed spaces are critical to elevating high-quality care and champions a collaborative design approach aimed at building greater ownership, trust, and engagement between community members, healthcare providers, and health system leaders.
Watch the film to learn about our process and key insights.
The Toolkit
The ‘Delivering More’ Toolkit is our case for why well-designed spaces are a crucial component of high-quality maternal-newborn health care. It’s also a guide for anyone around the world who wants to learn how to adapt the design of their local health facility to meet their community’s unique needs.